Leadr.ai provides an intelligent CRM and lead management platform. By accessing our Service, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you have the authority to bind such entity.
The Service is intended for professional use by legitimate business entities. You are responsible for ensuring your use of the Service complies with local laws and your industry-specific regulations.
Leadr.ai acts strictly as your agent for the purpose of managing Partner Platform data. You remain the primary customer and holder of the relationship with these platforms. Data is processed at your direction to provide lead management services, which is specifically recognized as an authorized use under partner developer policies.
Leadr.ai offers tools for both manual drafting and automated responses ("Auto-Send").
We provide tools to help you manage leads quickly, but maintaining legal compliance is your responsibility:
In accordance with carrier requirements (A2P 10DLC), you may not use the Service for the following "SHAFT" or restricted categories: sexually explicit services, hate/harassment, alcohol, tobacco, firearms, illegal drugs, or any other prohibited or illegal categories.
Leadr.ai reserves the right to modify or discontinue features to adapt to new partner platform requirements or carrier policies. We may suspend accounts that violate carrier terms or engage in high-risk messaging behavior.
Subscriptions are billed in advance on a monthly basis. All payments are final and non-refundable except where explicitly required by law.
Catastrophic Downtime: A complete Service outage affecting core functionality for more than 24 continuous hours, excluding outages caused by third-party platforms, carriers, or force majeure. In such cases, prorated credits may be issued at Leadr.ai's sole discretion.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADR.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES (E.G., LOST BUSINESS DEALS), WHETHER INCURRED DIRECTLY OR INDIRECTLY.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED $500.00 OR THE TOTAL FEES PAID BY YOU IN THE LAST 12 MONTHS, WHICHEVER IS LESS. THIS LIMITATION APPLIES EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.
Third-party platforms and carriers may change policies or deliverability rules at any time. Leadr.ai is not responsible for lead loss, message blocking, or account restrictions caused by third-party policy enforcement.
We maintain a five (5) business day deletion or de-identification standard for Thumbtack API Data in our active systems following termination of your integration or a verified compliance request, except where limited retention is required for security, fraud prevention, legal compliance, or as required by law. Residual copies may persist temporarily in encrypted backups.
You agree to indemnify, hold harmless, and defend Leadr.ai from and against any claims, damages, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service or your violation of these Terms or the TCPA.
Duty to Defend: Your indemnification obligation includes the duty to defend Leadr.ai against any third-party claim at your sole expense. You shall provide Leadr.ai with legal counsel of its choosing and remain liable for all legal fees, expert costs, settlement amounts, and regulatory fines as they are incurred.
The provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, Agency Relationship, Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Duty to Defend, and Governing Law.
Any dispute arising out of or relating to these Terms shall be settled by binding arbitration. You waive the right to a jury trial or to participate in any class action lawsuit.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at: contact@aileadr.com