Leadr Ai provides an intelligent CRM and lead management platform. By accessing our Service, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you have the authority to bind such entity.
The Service is intended for professional use by legitimate business entities. You are responsible for ensuring your use of the Service complies with local laws and your industry-specific regulations.
Leadr Ai acts strictly as your agent for the purpose of managing Partner Platform data. You remain the primary customer and holder of the relationship with these platforms. Data is processed at your direction to provide lead management services, which is specifically recognized as an authorized use under partner developer policies.
Leadr Ai offers tools for both manual drafting and automated responses ("Auto-Send").
Leadr Ai provides technology tools to help you manage leads quickly. You are solely responsible for ensuring that all communications sent through the Service comply with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), CAN-SPAM Act, and any state-specific telemarketing or consumer protection statutes.
By submitting a service request through a partner platform (such as Thumbtack or Yelp) and providing your phone number, you consent to receive SMS messages from the matched service professional via the Leadr AI platform. These messages are sent strictly in direct response to your inquiry and may include: service details, scheduling, appointment confirmations, and follow-up communications related to your active request. Message frequency varies depending on your interaction. Message and data rates may apply.
Leadr AI does not send unsolicited messages or marketing messages without prior express consent. All SMS communications are transactional and initiated only in response to a customer-submitted service request.
You may opt out at any time by replying STOP. For help, reply HELP or contact our support team at [email protected].
The Service may initiate automated voice calls on behalf of Service Professionals to facilitate lead engagement, appointment confirmations, and follow-ups. These calls may use AI-generated voice technology.
In accordance with carrier requirements (A2P 10DLC), you may not use the Service for the following "SHAFT" or restricted categories: sexually explicit services, hate/harassment, alcohol, tobacco, firearms, illegal drugs, or any other prohibited or illegal categories.
Leadr Ai reserves the right to modify or discontinue features to adapt to new partner platform requirements or carrier policies. We may suspend accounts that violate carrier terms or engage in high-risk messaging behavior.
Leadr Ai offers a 7-day free trial period. The trial is activated exclusively through the Leadr Ai website (aileadr.com) upon acceptance of these Terms of Service. The mobile application does not initiate, manage, or process trial activation — it serves as a companion tool for monitoring leads and receiving notifications.
During the trial period, you have access to automation features at no charge. No credit card is required to start the trial. At the end of the trial period, continued access to automation features requires a paid subscription, which is managed exclusively through the website.
Subscriptions are billed in advance on a monthly basis. All payments are final and non-refundable except where explicitly required by law.
Catastrophic Downtime: A complete Service outage affecting core functionality for more than 24 continuous hours, excluding outages caused by third-party platforms, carriers, or force majeure. In such cases, prorated credits may be issued at Leadr Ai's sole discretion.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADR.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES (E.G., LOST BUSINESS DEALS), WHETHER INCURRED DIRECTLY OR INDIRECTLY.
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED $100.00 OR THE TOTAL FEES PAID BY YOU IN THE LAST 12 MONTHS, WHICHEVER IS LESS. THIS LIMITATION APPLIES EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by law.
Third-party platforms and carriers may change policies or deliverability rules at any time. Leadr Ai is not responsible for lead loss, message blocking, or account restrictions caused by third-party policy enforcement.
We maintain strict data deletion or de-identification standards for data received via Partner Platform APIs (e.g., Thumbtack, Yelp) in our active systems following termination of your integration or a verified compliance request, except where limited retention is required for security, fraud prevention, legal compliance, or as required by law. Residual copies may persist temporarily in encrypted backups.
You agree to indemnify, hold harmless, and defend Leadr Ai from and against any claims, damages, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service or your violation of these Terms or the TCPA.
Duty to Defend: Your indemnification obligation includes the duty to defend Leadr Ai against any third-party claim at your sole expense. You shall provide Leadr Ai with legal counsel of its choosing and remain liable for all legal fees, expert costs, settlement amounts, and regulatory fines as they are incurred.
The provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, Agency Relationship, Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Duty to Defend, and Governing Law.
Any dispute arising out of or relating to these Terms shall be settled by binding arbitration. You waive the right to a jury trial or to participate in any class action lawsuit.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at: [email protected]